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How jilibetco Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This privacy policy explains exactly what we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and play on our platform — and how we keep that…

Account data protectedGCash, Maya, InstaPay transaction privacyYour right to access and deleteNo data sold to third partiesPhilippines-based account support
jilibetco How jilibetco Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or remove information we hold on your account, our Philippines support team handles these requests directly. You can reach us through live chat on the site, via email, or through the in-app help section. We acknowledge privacy requests within one business day and work to resolve them promptly.

Live Chat Start a live chat session from any page on jilibetco to submit a data access or deletion request. Our team responds during operating hours.
Email Support Send your privacy request to our support email address, found in the account help section. Include your registered account name for faster processing.
In-App Help Open the Help tab inside your account wallet on mobile, then tap Privacy Request to submit your query without leaving the app.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply practical, layered measures to keep your account data safe — from the moment you log in to the point your GCash or InstaPay cashout clears. Each area below covers a specific part of how we handle your information responsibly.

Data Encryption

All data transmitted between your device and our servers is encrypted using SSL. This applies to login sessions, payment entries, and account updates you make on mobile or desktop.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password and OTP verification. If we detect a login from an unfamiliar device or location, we may prompt you to re-verify before access is granted.

Retention and Deletion

We keep account data for as long as needed to operate your account and meet regulatory requirements. Once you request deletion and those obligations are cleared, your data is removed from active systems.

Common Questions About Your Privacy on jilibetco

These are the questions we hear most often from players in the Philippines about how their data is used, stored, and protected on our platform.

We collect your name, email address, mobile number, and any payment details you add — such as your GCash or Maya account. This is the minimum needed to operate your account.

Yes. Transaction records are kept to verify deposits and withdrawals, resolve disputes, and meet applicable financial record-keeping requirements. These records are not shared with advertisers.

You can. Contact our support team via live chat or email with your account name, and we will compile the data we hold and send it to you within a reasonable timeframe.

Submit a deletion request through the in-app Help tab or via email support. We process deletions once outstanding regulatory retention periods for your account are satisfied.

We share data only with service partners — payment processors like the networks behind GCash and Maya — who need it to complete your transactions. Those partners are contractually required to protect your information.

We use cookies to keep your session active and to understand how the lobby is used. You can disable non-essential cookies through your browser settings, though this may affect some account functions.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.